Terms & conditions

General

You agree to pay all membership fees in accordance with the Membership Agreement.

You shall pay all monthly membership fees on the 1st of the month for that month. Your monthly membership fee is therefore then paid in advance for the month.

Payment will be taken through direct debit. It is NOT possible to pay for your membership monthly via cash, card or cheque.

Your first direct debit payment might be different to your regular monthly payment due to you joining during a month and not at the start of the month.

If your direct debit payment is rejected or can’t be taken for any reason I will try to take payment again. If it fails a second time your membership will be suspended with a view to permanent cancelation. You are NOT allowed to use Curt Woodburn Fitness if your direct debt payment is rejected. If your Curt Woodburn Fitness membership is cancelled due to non-payment of direct debit and you wish to re-join after this, you must pay any outstanding payments before your new membership is allowed to start.

Curt Woodburn Fitness has the right to terminate your membership at any point, if I feel you are repeat offending with payment issues.

Curt Woodburn Fitness reserves the right to amend these terms and conditions when I feel it’s necessary at any point.

Curt Woodburn Fitness reserves the right to change the membership fee when I feel it’s necessary, on the condition that I give members at least 30 days’ prior notice.

You must comply with the Curt Woodburn Fitness rules at all times during your membership. You must make yourself familiar with the Curt Woodburn Fitness rules before you use my gym and read and abide by any notices and instructions from Curt Woodburn Fitness, either verbally or in writing within the Club or sent to you by email, messaging services or post.

Your membership to Curt Woodburn Fitness is personal to you and you must not loan your entry/membership fob to anyone else, therefore, allowing them entry. Any breach of this term is a material breach of this agreement and your membership will be terminated with immediate effect.

When you join Curt Woodburn Fitness, you will receive a fob keyring, which you must have with you to gain entry to the Club each time you use the facilities. If you lose your membership fob keyring, then there will be a replacement fee of £10.


Suspension/freezing/putting on hold of membership

You may suspend/freeze/put on hold your membership but it must be discussed with Curt Woodburn Fitness prior to suspension and I must feel that it is a valid reason for being put on hold, for example, medical reasons and not because you are going on holiday.

Membership cannot be frozen with the benefit of hindsight. Therefore, Curt Woodburn Fitness will not owe membership time or money to members.

Curt Woodburn Fitness reserves the right to suspend your membership to the facility whilst investigating any alleged breach of these terms and conditions or Curt Woodburn Fitness rules. Access to the facility will be denied until the investigation has been completed.

You will not be charged for the period of any suspension/investigation.

Expiry and cancellation

Your Membership will continue until you ask me to stop it by instructing me to stop your direct debit. There is no specific minimum term or maximum term. You simply have to instruct me to cancel your membership with one months notice when you would like your Curt Woodburn Fitness membership to stop. Therefore, your membership expires at the end of the following month of your request to cancel it. For example, if you instruct me in November that you wish to cancel your membership, as soon as the December payment has been received I will cancel your direct debit and you have use of the facility until the end of that month.

Curt Woodburn Fitness has the right to cancel your membership at any point, if I feel you are repeat offending with payment issues, if you are not obeying the Curt Woodburn Fitness gym rules, if you are not complying with Curt Woodburn Fitness terms of use and if I feel your behaviour is unacceptable in any way. If this occurs, you will not be entitled to any refund of any remaining days of the month I am forced to cancel your membership in.

If you cancel the direct debit to Curt Woodburn Fitness yourself and therefore breach the Membership Agreement, including where you fail to provide me with the necessary notice period required, Curt Woodburn Fitness reserves the right to take legal action to recover any loss of income as a result of your failure to comply with the terms of the Membership Agreement. You will also be liable to pay our costs and expenses including any solicitor or other professional costs and expenses incurred both during and after the term of the

Membership Agreement in connection with Curt Woodburn Fitness having taken legal action against you to enforce the terms of the Membership Agreement.


Health and medical

If you have any medical concerns, it is your responsibility to consult a medical professional before using Curt Woodburn Fitness and before you enter into the Membership Agreement.

You must complete the health declaration form and immediately inform Curt Woodburn Fitness of any changes to the information contained within the health declaration should any changes occur at any time during your Curt Woodburn Fitness membership. Therefore, you warrant that for the duration of your gym membership to Curt Woodburn Fitness, the information contained within the health form is true and accurate. If any of your answers to the questions contained within the form elicit a response from you that I believe should be referred to your GP, I may inform you at any time prior to or during the term of the Membership Agreement.

If you develop any illness or injury that prevents you from using Curt Woodburn Fitness, you can put your membership on hold/freeze it/suspend it by simply contacting me to discuss this. If I feel you have a genuine reason to freeze it then I will amend your direct debit to meet your request.

Curt Woodburn Fitness reserves the right to terminate/cancel your membership with immediate effect and without penalty to us should a medical professional advise us that the use of Curt Woodburn Fitness is not in your best interest and could cause you health issues.


Contacting Curt Woodburn Fitness

If you have any questions, a complaint or need to contact me for any reason then please contact Curt Woodburn Fitness using the contact details provided on my website.

Any complaints regarding my business will be taken very seriously, handled by myself and I will do my upmost to resolve them to your satisfaction.

If any clause in these membership terms and conditions require you to give me notice, for example cancelling your membership, it is best you contact me via email (email address can be found on my website), this way we have a track of the conversation and this protects us both.



You will be asked to sign an agreement stating that you acknowledge this information upon completion of Gym Membership.

Gym disruption

On some occasions there may be disruption to Curt Woodburn Fitness, for example closure of the shower & toilet facility for deep cleaning, no parking spaces available due to high usage, some equipment unavailable due to being used in a class session and equipment could also be out of use due to maintenance or repair. These situations may result in restrictions on the use of Curt Woodburn Fitness.

In extreme cases Curt Woodburn Fitness holds the right to carry out any actions which may cause disruption without giving notice and without reimbursing members. Whenever it is possible I will do me absolute best to notify members as soon as I can via social media and messaging.

Curt Woodburn Fitness is a 24 hour, 7 days a week facility, there is a possibility there will be the rare occasion where the club is closed or more likely hours reduced. If this is the case, I will forewarn all members via social media and messaging services.


Classes

Classes are not included in the gym membership, this means anyone can do them as they are run on a “pay as you go” style basis.

Classes can be booked 7 days in advance, no sooner.

If you are not able to attend a booked class, please contact Curt Woodburn Fitness as soon as you are able to.

If anyone books a class and doesn’t attend without contacting me first, I have the right to stop this person from booking future classes.


Personal training

If you fell you need help in any way with your fitness training, nutrition, weight loss or motivation Curt Woodburn Fitness boasts two exceptional personal trainers, Curt Woodburn and Sarah Brook. If you would like to speak to either Curt or Sarah simply call or message in any form you would like.

Personal Training sessions can be tailored in any way to meet your needs.

They do obviously come at an additional cost to the gym membership.

You do not have to be a Curt Woodburn Fitness member to have personal training.


Toilet & shower room

Because the toilet and shower are in the same room please be considerate to fellow gym users who might want to use the toilet facility if you are showering. You must keep shower time to a minimum please.

You use the shower at your own risk. To prevent any injury due to shower use please take the upmost care when entering and exiting the shower, plus when deciding on the water temperature for your shower.

Due to health & safety please do not shave in Curt Woodburn Fitness.

Due to health & safety please do not bring food, drink and any type of glass container into the toilet & shower room.

Due to health & safety please do not use hair dryers, hair straighteners and any other electronic styling items.


Under 16s

Unfortunately, currently Under 16s are not allowed to use Curt Woodburn Fitness.


Liability

Curt Woodburn Fitness does NOT accept liability for loss or damage of personal belongings brought into the gym premises.

Curt Woodburn Fitness does NOT accept liability for damage or theft of any vehicles parked on the premises.

Curt Woodburn Fitness is a 24 hour, 7 day a week facility, using high security entry and intensive CCTV to keep the club secure and safe during these hours. There will obviously NOT be staff in the gym premises at all times due to the extensive opening hours. Therefore there is a high possibility you could be training alone in the facility, you must be happy to do this to be a member of Curt Woodburn Fitness. Even though I will always do my upmost to make sure all my members are safe and looked after, it is not possible for me to always be watching the CCTV when I am not in the facility, therefore I can take NO liability for your health during your training sessions when training alone, without staff in the facility.

We do not accept liability for any accident or injury to any member or guest occurring on the premises or within the gym other than liability arising from my neglect.


Guests

Curt Woodburn Fitness members are allowed to bring ONE guest with them to use the facility for a guest fee of £5. This must be agreed with Curt Woodburn Fitness by calling or messaging prior to bringing the guest. If a member brings a guest/s with them without consulting me first and with the intention of not paying your membership will be terminated.

Any guest must be accompanied by the member at all times during their use.

It is the responsibility of you the member that your guest is aware of and abides by the Curt Woodburn Fitness rules and regulations.

You the member are fully responsible for your guests behaviour and wellbeing whilst using the facility.

Storage

Small storage areas are provided for your outdoor trainers, coats and belongings. Your property is left in these at your own risk.

Curt Woodburn Fitness reserves the right to check the contents the storage areas in the interests of the health, safety and security of the gym, its members, visitors and myself.

I will remove the contents of any storage section that is left with items in at the end of the day.

You will be able to get back any items left by simply contacting me to arrange collection. If no one claims the goods after 2 weeks, I will donate the items to charity.


Lost property

If you find what you suspect to be lost property, please leave the items where they are and I will collect them that evening.

You will be able to get back any items left by simply contacting me to arrange collection. If no one claims the goods after 2 weeks, I will donate the items to charity.


Behaviour

You must not smoke in or around Curt Woodburn Fitness.

No animals are allowed in the facility, except for registered working dogs.

You must consider other members of Curt Woodburn Fitness and myself. I reserve the right to prevent anyone entering the gym or ask anyone to leave if I think that their behaviour is not suitable or if they do not comply with the club rules and terms of use.

Appropriate clothing and footwear for gym use must be worn in the facility.

You must not use rude or abusive language, threaten or use violent behaviour, be under the influence of alcohol or drugs or act in any way that upsets fellow members and myself. If you breach this rule you will be asked to leave and your membership will be terminated in accordance with Curt Woodburn Fitness terms and conditions.

You must not abuse property, equipment or the facilities in Curt Woodburn Fitness. If you breach this rule you will be asked to leave and your membership will be terminated in accordance with Curt Woodburn Fitness terms and conditions.

Use of mobile phones must be in a respectful manner to fellow gym members. So please keep conversations quiet and to a minimum and if taking pictures or videoing yourself you must not have any other gym users in the background without their consent.


Health and Safety

The safety and well-being of my Curt Woodburn Fitness members is my main concern.

I am a fully qualified personal trainer and first aider, I have over 15 years experience in the health and fitness industry and for most of this time I have held both the mentioned qualifications. Therefore, you can be assured that if you need my guidance, expertise or help when I am with you in Curt Woodburn Fitness you will be in safe hands.

If yourself or your guest suffers an accident or injury in Curt Woodburn Fitness, please report it and the circumstances under which it happened to me as soon as possible by either telling me if I am in the premises with you or by phone call or message if I am not.

In the interest of health & safety, as well as etiquette you must pay attention to all signs and notices in Curt Woodburn Fitness.

If you need a first aid kit there is one clearly situated on the ground floor of the facility. Please contact me as soon as you can if you have had to use the first aid kit so I can re-stock if needed.

Curt Woodburn fitness is a very small open plan facility, so if you see a fire or hear the smoke alarms, you should make your way out of building through the most appropriate possible exit. If you are unable to get out the clearly marked fire exit please use either the large shutter door by pressing the up button or by exiting via the upstairs window using the fire ladder situated next to it. Once you are out the building please call 999 and ask for the fire brigade immediately. Only tackle the fire with the extinguishers if the fire is very small and you feel safe to do so. If possible please also call me to inform me of the fire.


Grievance

Curt Woodburn Fitness takes the satisfaction of its members very seriously. If you have a problem or grievance I want to know as this means we can resolve the issue as soon as possible and I can make the experience at Curt Woodburn Fitness even better, not just for yourself but potentially for other members too. Simply contact me in the easiest way for you.


Please check these terms of use on a regular basis as Curt Woodburn Fitness has the right to change and introduce terms of use at any point.

You will be asked to sign an agreement stating that you acknowledge this information upon initial entry to the Gym.

Lone use

Due to the nature of how Curt Woodburn Fitness operates and is run, there is a very strong chance there will be times where you train alone with no fellow members or Curt Woodburn Fitness staff in the facility with you. Therefore, you must be happy to train unaccompanied and take full responsibility for your health, behaviour and security during these lone use times. You must not join Curt Woodburn Fitness and enter into my membership agreement if you are NOT happy to train alone and are NOT willing to take full responsibility for your health, behaviour and security during the solitary training.

There is a high security entry system in place to access Curt Woodburn Fitness. This means I take your security and safety very seriously but I cannot guarantee it, especially when you are training without any Curt Woodburn Fitness staff in the facility with you.

There is an advanced CCTV system installed outside and inside the Curt Woodburn Fitness facility. This is again in place for your safety and security and once more highlights my intentions to make Curt Woodburn Fitness as safe as possible to train in. I will check the CCTV regularly but due to it being a 24 hour and 7 days a week facility, I can obviously not check this at all times. Therefore, you must take full responsibility for your actions, health, security and safety whilst using Curt Woodburn Fitness on your own.

Curt Woodburn Fitness takes no responsibility for your health, for your security and for the actions that occur due to your behaviour when you are in the facility.



You will be asked to sign an agreement stating that you acknowledge this information upon completion of Gym Membership.